KYC & Compliance Policy
We Play by the Rules. Ruthlessly.
VoIPRoutes.cc runs a carrier-grade, globally compliant VoIP network across 75+ countries.
That power comes with precision — and regulation.
We don’t cut corners, fake identities, or tolerate gray traffic pretending to be legit.
To keep our routes clean, our infrastructure secure, and your operations protected, we enforce strict Know Your Customer (KYC) and End-User Verification policies.
No exceptions. No individuals. Business only.
Who We Work With
VoIPRoutes.cc services are exclusively available to registered business entities.
We do not onboard individuals, freelancers, or unregistered operators.
Our network is built for:
- Call centers, enterprises, and global communication providers
- Fintech, marketing, and B2B outreach operations
- Compliance-heavy verticals that need STIR/SHAKEN, DNC, and GDPR armor
If you’re not a registered business — don’t apply.
KYC Requirements
Before activation or DID provisioning, every business must complete our KYC process.
The following documents are required without exception:
1. Company Documentation
- Certificate of Incorporation or Business Registration
- Tax ID / VAT Number (if applicable)
- Registered business address (utility bill, lease, or bank statement ≤90 days)
2. Authorized Representative
- Valid government-issued ID (passport or national ID)
- Business email (no Gmail/Yahoo) and direct contact number
3. Operational Details
- Description of intended use (call center, enterprise PBX, etc.)
- Website or online presence verifying legitimacy
- Local telecom license (if required by jurisdiction)
All documents must be submitted in clear, legible form to [email protected].
End-User Data Collection
Regulations in every major market require accurate end-user attribution for phone numbers.
We collect and verify the following for each DID:
| Data Required | Description |
|---|---|
| Business Name | Must match KYC record |
| Service Address | Must align with DID geographic region |
| Contact Person | Authorized representative |
| Use Case | Inbound, outbound, PBX, or call center |
| Proof of Local Presence | Required in select markets (e.g., EU, MENA) |
Examples:
Germany / France / Italy — Address must match DID city/region.
USA / Canada — Business registration + EIN required.
UAE / Saudi Arabia — Local corporate license mandatory before activation.
📍 We don’t sell numbers to individuals or unverified operators. Every DID is tied to a legitimate business entity.
Your data stays protected. Always.
Data Protection & Retention
Fraud & Non-Compliance Policy
VoIPRoutes.cc enforces zero tolerance for falsified or incomplete submissions.
Any attempt to bypass KYC or mask identity triggers:
- Immediate account suspension
- Revocation of all active routes and DIDs
- Global blacklisting across 70+ carrier networks
- Reporting to telecom regulators in relevant jurisdictions
Legit operators thrive here. Scammers starve.
How to Submit Your KYC
Send all required documentation securely to:
📧 [email protected]
Only business domains are accepted.
Submissions from free email services (e.g., Gmail, Outlook, Yahoo) are automatically rejected.
Reseller Obligations
All resellers and channel partners must mirror our compliance standards.
You are required to:
- Maintain verified KYC data for each sub-client
- Submit end-user DID data upon request
- Cooperate fully during audits
Non-compliant resellers lose access instantly.
Summary: No Loopholes. No Exceptions.
Regulations in every major market require accurate end-user attribution for phone numbers.
We collect and verify the following for each DID:
| Policy | Enforcement |
|---|---|
| Access Type | Business entities only |
| Individual Accounts | Not permitted |
| KYC Verification | Mandatory before activation |
| DID End-User Data | Required for all number assignments |
| Retention | 7 years (encrypted, secure) |
| Fraud Response | Instant termination + global blacklist |
Compliance Keeps the Empire Clean
VoIPRoutes.cc dominates global VoIP because we run clean.
We keep scam traffic out, stay compliant in every jurisdiction, and make sure your operation can scale without ever getting flagged.
You bring legitimate volume — we bring total protection, compliance, and firepower.